1. Class Booking and Check-in
Class Booking
Book class via PURE app, telephone or just come in-person for standby (no advance booking for standby) at least 30 minutes before class.
Class bookings can be made 2 days in advance of the class, starting from 9 am.
Each student is limited to one Wall Rope Yoga class and one Aerial Yoga class per day.
*No overlapping within the same time slot – this applies to both confirmed and waitlist bookings.

Cancellations
Please give us 2 hours’ (not including 2 hours) advance notice if you cannot attend the pre-booked class so that we can release your booking to waitlisted students.

Wait List
To offer a comfortable environment, we limit class size. If a class you wish to book is full, we will place you on the waitlist.
When a reservation is cancelled more than 2 hours before the class time, the spot will be automatically assigned to the students on the waitlist. Please check your PURE APP notification and email if you are on a class’ waitlist.
Waitlist expires 2 hours (including 2 hours) before the start of classes. Students can choose Last Chance Booking or come for standby at PURE Yoga or Fitness Center in person. Standy List opens 30 minutes before class.

Last Chance Booking
If a class is not full, Last Chance Booking will open between 2 hours and half an hour before the start of the class.
• Last Chance Booking is the last chance to book a class online and therefore once you have made your booking, please check in on time to join the class. If you need to cancel your booking, it will be counted as a late cancellation (cancellation within 2 hours of the start of class).

No-shows or Late Cancellations
3 or more cumulative late cancellations (cancellation within 2 hours of the start of class) and / or no-shows (failure to sign in or enter the studio on time) over a consecutive 30-day period result in:
• Your booking privileges being suspended for 2 weeks (14 days) from the first occurrence.
• Your class attendance restricted to in-person standby and only up to 30 minutes before class; or the suspension of your booking privileges can be revoked against CNY 500 each time and up to 2 times in one calendar year only.
Calculation of consecutive 30-day period: If you cancel a reservation late on 1 and 5 April, that counts as 2 late cancellations. If you do not show up for a booked class on 16 April, that makes up 3 late cancels and/or no-shows and your booking privilege will be suspended for 2 weeks starting from 17 April. If you have another late cancellation on 1 May, which makes up 3 late cancels and/or no-shows again, you will be barred from advance class booking for 2 weeks (14 days) again from May 2nd.
If your booking privileges are suspended you will not be able to book in advance, you may physically come to PURE Yoga or Fitness in person and add your name to the standby list 30 minutes before class, or pay a fee of CNY 500 which is limited to 2 times only in one calendar year.
Failing to sign in on time after being confirmed from the waitlist or the Last Chance Booking will be counted as no-show or late cancellation. Please pay attention to your waitlist status.
Please note that if you have access to both PURE Fitness and PURE Yoga, the occurrences (late cancels and no-shows) are cumulative and counted together.

2. Arriving at the Center
Basic Code of Conduct
You are expected to act in a respectful and socially acceptable manner, always with dignity and courtesy. No unruly or inappropriate behavior will be tolerated, including but not limited to verbal or physical harassing, antagonizing, taunting, threatening, abusing, touching or otherwise acting in an aggressive, indecent, or inappropriate manner towards any other members, guests, employee, or others individual.

Basic Dress Code
Wear suitable clothing that does not cause discomfort to others or violates public decency.

Standby Rules
In cases of no-show or late cancellations, newly available spots will be given to students on the standby list. Your position on the waiting list has no influence on your standby position. These are two separate list.
For onsite standby, students must be physically present to add names to the standby list. Standby list opens 30 minutes before class, on a first-come, first-served basis.
5 minutes before a class starts, our staff members will start releasing spots available for students on standby.
All classes start on time. To avoid disruptions, once class starts, you are not allowed in and our guidelines ask all participants not to leave the studio while class is in progress. You have to wait until your first class ends and check at the reception desk if there are any spots available for the following class.

Check-In Procedures
Even if you have reserved a space in advance, you must check in at the reception desk before entering the studio for the class. We recommend arriving 10-15 minutes before your class to allow yourself ample time to sign-in and prepare for class.
All students must sign in at the reception desk in person at least 5 minutes before class starts; sign-in closes 5 minutes before a class starts. If you fail to meet the above sign-in requirements, your reservation will be automatically canceled, and your spot will be released to students on the standby list. Students on the standby list will be notified 5 minutes before the class starts (No guarantee and subject to space availability).
Studio passes are strictly for the personal use of the registered participants who have signed in and cannot be transferred without PURE’s authorization. If you don’t have an appropriate studio pass, you will not be allowed to join the class.
If you cannot attend the class after checking in, please return your studio pass to the reception desk immediately and remove your belongings from the studio to allow others on the standby list to participate.
On your first visit you will be required to fill out a registration form and sign a waiver and indicate any physical injuries or special health conditions.

Preparing Yourself Before Class
We will provide everything you will need for your practice: mats, props, towels and other amenities.
Yoga is best enjoyed on an empty stomach, so eat lightly or not at all for 2-3 hours before. However, we suggest you arrange this according to your own physical condition.
Make sure to keep hydrated by drinking water both before and after class.


3. Studio
Entering Class
Students should maintain silence within the studio and refrain from talking in the corridors.
Please do not use studio pass, props, equipment, or towels to reserve space or mats for others. Everyone is allowed one mat/space only and reserving for others is strictly prohibited. Please remove your personal belongings from the studio after class.
All classes start on time, so please be at the studio 5 minutes before your class starts. For safety reasons and to avoid disturbances, once class starts, you will not be allowed entry, whether you have the studio pass or not, and our guidelines ask all participants not to leave the studio while the class is in progress.
Wear suitable exercise clothing that is generally accepted. Choose an appropriate type of shoes according to the particular class you join.
For Yoga, Pilates or BODYBALANCE classes, it is recommended you participate without shoes on. Please remove your shoes before entering the yoga Studio.
Be cautious when walking in the studio to avoid stepping on others' mats.
Please safeguard your own personal belongings, such as jewellery and eyeglasses to prevent them from missing, being damaged or posing a hazard to others. PURE is not responsible for any missing or damage.
Using mobile phones during class is strictly forbidden. Please keep phones out of the studios.
Do not eat in the studio or bring food with strong odors into the studio.
If you have any injuries, please notify the teacher before class starts so he/she can offer some modifications to suit you.
During class, you can always take a rest if you need to, and in the event you are feeling unwell, please inform the teacher. Please do not leave the studio whilst class is in progress unless you have permission from the instructor.
During yoga class, the instructor’s role is to lead the class, guide and help students and they may not demonstrate all yoga poses.
Without permission, do not turn on/off or adjust the air conditioning, heaters, stereo or ventilation systems, etc.
It is not allowed to self-practice in an unoccupied studio, or to use the studio or its equipment without authorization and staff presence.

Aerial Yoga Class Etiquette
We recommend you wear long sleeved shirts to protect your skin from rubbing on the silk.
Please do not wear any accessory (watch, rings, earrings, bracelets, bangles) during the class to avoid damaging the hammock and silk or causing any injury.
Please arrive at least 15 minutes before your class to adjust the height of hammock.
For the safety reasons, please do not assemble hammock on your own. You must be in the presence of the Aerial Yoga Teacher.
Please do not practice in the hammock without supervision of the Aerial Yoga Teacher.
The instructor will provide guidance for the group. You are responsible for your own personal condition and limitations. If you need to, you can always take a rest during the class.
In the event you are feeling unwell, please inform the teacher. Please do not leave the studio whilst class is in progress unless you have permission from the instructor.

4. Fitness Free Training Area
Free Training Area
Please wear appropriate sportswear and shoes that are accepted by the public.
Do not use personal items to reserve equipment or occupy equipment for long periods without using it. Equipment should be used in rotation and returned after use.
Do not move equipment from the free weight area to the fixed equipment area and vice versa.
Ball games are not allowed on the turf area.
Do not offer unsolicited training advice or services to other members, regardless of profit motive.

5. Lounge Area
Lounge Area
Please keep quiet in the lounge area.
For safety reasons we are unable to have children under 14 years of age waiting in the lounge area.
Do not lie down or sleep on the sofas or in the meditation rooms. Do not place your feet on tables, sofas, or chairs.
Do not consume outside food, especially those with strong odors, inside the lounge area.

6. Changing Rooms
Changing Rooms
Photography, video shooting, and video calls are prohibited in the changing rooms to for reasons of privacy.
Each person may use only one locker at a time. For security reasons, please use a complex 6-digit code for the lockers; do not share the password with others and double-check that you have closed the locker properly after entering the password. We recommend the use of an additional padlock for security.
Please close the locker door after use to keep the area safe and tidy.
To ensure cleanliness and safety, please do not place shoes or yoga mats in the aisles and public areas. Keep your shoes inside a reusable bag then place the bag into the daily locker.
Please be considerate in your use of towels and other amenities provided by the gym to maintain cleanliness and sustainability. We recommend that each participant use one small and one large towel.
Please be considerate of others; use towels properly and do not leave them on the floor. After use, please place towels in the designated bins. Use towels sparingly.
Do not take PURE property off PURE premises, eg. towels, personal hygiene items, body cares or any other PURE-owned assets.
Conduct yourself properly and courteously in the bathrooms, showers, and sauna rooms to maintain hygiene and safety for everyone.
Please use the hair dryer properly – only to dry the hair on your head.
For cleanliness and safety, please do not trim nails in the changing room.
Use of the spin dryer: Please follow instructions in the unit and put only one item of clothing each time inside.
Smoking, including electronic cigarettes, is prohibited on the premises of PURE.
No eating in the changing rooms to avoid disturbing others.

7. Personal Belongings
Personal Belongings
Members are responsible for their own belongings, especially valuables.
Lockers in the gym are available for temporary storage of personal items. PURE is not liable for lost or damaged items stored in lockers. We recommend using a padlock to ensure the safety of your personal property.
Please retrieve your personal items promptly after fitness or yoga classes; Do not leave personal items in the gym overnight or for long periods.
If you need long-term storage for your personal belongings, you may choose to rent a shoe locker. Please contact the reception for more details.
Gym staff cannot hold or transfer goods or food items for members.
If you find or mistakenly take someone else's belongings, please report it to the staff immediately.

8. Other
Other Behaviors
It is prohibited to conduct, promote, or engage in any marketing, pyramid scheme, etc. at PURE, whether or not the foregoing is done for profit.
It is prohibited to publish, fabricate, promote or rumor any unverified information related to PURE in social media or platforms.
Prohibit any illegal and criminal acts, once found, PURE has the right to immediately take legal channels to protect the rights and interests of members and itself.